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Shipping & delivery Policy

We deliver products using Australia Post. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 3 business days. Shipping times are estimated at between 5 and 10 business days depending on your location.


Refund/Returns Policy:

If you receive the wrong item or the item is damaged upon receipt, contact Whirled Foundation within 5 days of receipt. No return will be authorised after 5 days.

Refunds will be applied only after the item has been received by Whirled Foundation, inspected and compared to the original order.

Whirled Foundation is not responsible for lost mail. Postage and handling charges cannot be refunded.


Security Policy

When purchasing from Whirled Foundation, card details are transmitted through an application programming interface. Card Details are hosted by (name of company) after processing.


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Whirled Foundation membership has great benefits and puts you in touch with others living with vestibular disorders around Australia and the world.

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